Filed complaints remain at a lower rate than in years past. The Board attributes the decrease in complaints and disciplinary actions to the following efforts:

• Decreased complaints filed by the public due to increased efforts to educate the public about the regulation and practice of architecture and landscape architecture.

• Decreased continuing education violations due to increased communication on the Board's website and email notices.

• Decreased application denials due to additional clarification of requirements and increased communication from Board Staff.

This chart is based on the assumption that licensees aged 65 and over are "retirement eligible".